Turn your worst reviews into your next fix.
One fixed-price sprint reads up to 50 of your reviews and hands back a prioritized issue map, ready-to-edit reply drafts, and a 7-day recovery plan — in 48 hours, human-reviewed and polished.
Why Now: Bad Reviews Keep Costing Bookings
Public Erosion of Trust
A bad review sits in public, shaping whether the next guest books — long after the night it was written.
Time & Tone Burden
Writing a thoughtful reply takes time you don't have, and a generic "we're sorry" can make it worse.
Unresolved Root Causes
The same complaints keep coming back, because the underlying issue is never turned into an actual fix.
What You Get: Four Concrete Operational Deliverables
Everything you need to stop review bleeding, recover guest goodwill, and prevent repeat issues.
Prioritized Issue Map
Your recurring complaints, ranked by how often they come up and how much they hurt booking trust.
Ready-to-Edit Reply Drafts
Empathetic, specific responses you can personalize and post in minutes without defensive robotic phrasing.
7-Day Recovery Plan
One concrete operational fix per day, each with an owner, actionable checklist, and a clear "done".
Human Review
Every output is human-reviewed and polished before delivery. Not a raw, unfiltered AI dump.
How It Works: 4 Simple Steps
Send Your Reviews
Up to 50, from any public platform you can copy text from (Google, TripAdvisor, Booking, Facebook, …). Paste them in.
We Analyze Locally
Your review text is analyzed on your machine and is never posted, published, or forwarded anywhere.
Human-Reviewed & Polished
The output is checked and polished by a human before delivery.
You Get Your Plan
Issue map, ready-to-edit reply drafts, and a 7-day recovery plan delivered directly to your inbox within 48 hours.
What You Pay For vs. the Free Demo
The free demo shows the diagnostic method on synthetic data directly in your browser. Paying €149 excl. VAT gets the same analysis run on your real reviews (up to 50), a human-reviewed and polished issue map and ready-to-edit reply drafts, a concrete 7-day recovery plan with owners and completion criteria, and one revision round — delivered within 48 hours. Invoiced with the final report; no advance payment.
Interactive Working Demo — Try It Free
Paste your recent customer reviews below or switch between English and German hospitality samples. Star ratings (e.g. [Rating: 1/5] or [Bewertung: 1/5]) and guest names are automatically parsed.
1. "Do This First" — Top Root-Cause Priorities
Ranked by Urgency & FrequencyFocus immediate management intervention on these top operational failures. Resolving these primary drivers eliminates the majority of recurring guest complaints.
2. Comprehensive Operational Themes Breakdown
Ranked by Urgency & ImpactReviews have been clustered into root-cause operational departments to identify exactly where service breakdowns occur.
3. Concrete 7-Day Operational Recovery Plan
Checklist & MilestonesStructured timeline for operators and shift leads to resolve root causes, retrain staff, and rebuild review rating average.
4. Ready-to-Edit Reply Drafts (De-escalation)
Tailored • Non-Defensive • Editable5. Export & Share Recovery Report
Export Diagnostic Artifacts
Save an executive report for your shift leaders, general manager, or ownership team.
Turn Your Real Reviews Into An Operational Recovery Plan
Get these exact four deliverables prepared for your real customer reviews (up to 50), human-reviewed and polished before delivery.
€149 Fixed. Up to 50 Reviews.
Delivered within 48 hours, human-reviewed and polished. No subscription. No setup fee. One revision round included. We invoice €149 excl. VAT with the final report; there is no upfront card charge.
Honest Proof (No Fabricated Results)
We won't show you testimonials we haven't earned. Instead:
- Verify before you pay: The same analysis you're buying can be tried on a synthetic sample — or on one of your own reviews — before you commit.
- Judge the output, not the pitch: If the issue map and reply drafts don't feel specific and useful, don't buy. That's the honest test.
- See the finished format: Open a concise synthetic sample report before requesting the paid sprint.
Privacy Guarantee
Your brand reputation and data integrity come first:
- Local free analysis: Text used in the free demo stays in your browser.
- Order fulfillment: If you submit an order, the review text or public-review link you send is stored in our private fulfillment record so we can complete your sprint. It is never published, shared, or sold.
- No account takeover: We never log into your profiles and never post on your behalf without your explicit go-ahead.
Frequently Asked Questions
Why not just use ChatGPT or another AI tool myself?
You can — if you're happy to sort 50 reviews, check every draft's tone and facts, and turn the result into an operational plan, it's a real option. We do three things a raw prompt won't: cluster your recurring complaints into a prioritized issue map, human-review and polish every reply draft before it reaches you, and hand you a 7-day fix plan with an owner and a "done" state per day — not just apologies.
Is it worth €149 if I only have a handful of reviews?
The sprint is a fixed price covering up to 50 reviews. If your volume is very low, ask us first and we'll tell you whether the sprint is a sensible fit.
Which platforms can the reviews come from?
Any platform you can copy review text from — Google, TripAdvisor, Booking, Facebook, Yelp, and others.
What if I have fewer than 50 reviews?
Fine. Fewer is simpler; the price is the same and covers up to 50.
What if I don't like the output?
One revision round is included. Tell us what's off and we'll rework it once.
Is my data safe?
Yes — analysis is local, nothing is posted to your profiles, and no accounts are required.